Stocard Gift Card Terms.

1. Stocard Sale of Gift Cards

Stocard Pty Limited, registered office: NEXIA SYDNEY, Level 16, 1 Market Street, SYDNEY NSW 2000, registered in New South Wales ACN: 620 484 326 (“Stocard”, “we”, “us” or “our”) sells and provides digital gift cards (“Gift Cards”) for and on behalf of third-party retailers. By purchasing a Card and/or using the Service, you are entering into a contract on these terms and conditions (“Terms”) with Stocard. This service is governed by the laws of Australia.

In your purchase of gift cards from Stocard, you agree to be bound under the Terms of Sale effective at the time of your purchase and all terms incorporated by reference. Should you not agree to all of these terms, do not make any purchases from Stocard. We reserve the right to change or modify these Terms at any time at our sole discretion.

(1) Gift Cards General Terms

The expiration date for a Gift Card is displayed on the Gift Card, in Stocard. Please refer to the expiry date to ensure you redeem your Gift Card in the allocated time frame. Stocard can not be held responsible for users to redeem their Gift Card before the expiration date.

Unless otherwise stated by the applicable Retailer, Gift Cards are not redeemable for cash.

Stocard is not responsible if a Gift Card is lost, stolen, destroyed, or used without permission. Stocard is not responsible if any Gift Card is rendered unsuitable for redemption through no fault of Stocard or it's partners.

(2) Retailers Terms

Gift Cards that you purchase through our Services are issued by participating third-party retailers (“Retailers”). Your purchase of each Gift Card is governed by certain terms and conditions established by the issuing Retailer in addition to these Terms. Retailers set expiration dates for Gift Cards in addition to other restrictions and requirements. Please review all applicable Retailers’ terms and conditions prior to the purchase of any Gift Card. If you have questions relating to the applicable Retailer terms, please contact the issuing Retailer. As the issuers of Gift Cards, Retailers (and not Stocard) are fully responsible for all aspects of their Gift Card programs. Retailers are responsible for all liabilities and costs suffered by you or any other party caused – directly or indirectly – by the Retailer or their products or services. We have no obligation to resolve any dispute between you and any Retailer. Stocard holds no liability for the sale of products or services provided to you by a Retailer. In purchasing a Gift Card from an issuing Retailer, you waive and release Stocard and its subsidiaries, affiliates, partners, officers, directors, employees and agents from any liabilities arising from or related to any act or omission of a Retailer. Following the purchase of a Gift Card, Stocard shall not be responsible or liable to you in the event a Retailer discontinues its Gift Cards or is unable to or refuses to redeem a Gift Card (including for reasons of their insolvency, external administration or forced closure).

(3) Taxes

Gift Cards are free of GST. GST or other taxes are not accounted for until the cards are used to purchase goods. These may be charged separately by the applicable Retailer at the time of purchase.

(4) Cancellations; Returns

Stocard does not offer to exchange or refund Gift Cards.

A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production or issuing process or otherwise due to the fault of us or our partners or where otherwise required by law. If you seek a return or refund please contact support.stocard.au@klarna.com with the reason for your request and proof of purchase for us to review. If any value on a Gift Card has been spent we are unable to process a return or refund unless required to by law. Stocard is not responsible for the refund of purchase price or return of any products purchased from Retailers.

(5) Lost or Stolen Gift Cards

Treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card. If you lose your unlocked mobile device please contact us immediately so we can put a hold on your account. If someone has partially or fully redeemed your Gift Card(s) while your mobile device is lost or stolen, Stocard shall not be liable.

You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been negligence by us. Protect your Gift Card information by viewing it in privacy to ensure no one views and records your Gift Card information. We strongly encourage all users to have a passcode on their mobile device.

Should you have any questions or concerns regarding these Terms, please contact us at support.stocard.au@klarna.com.